Terms&Conditions

1.Service Provider

■DMX LIMITED

■ Location FLAT/RM A 12/F, ZJ 300 300 LOCKHART ROAD WAN CHAI, HONG KONG

■ Representative ChenBo

■ Contact We generally respond to inquiries via email. Thank you for your cooperation.

Email: DoomsdayVanguard@outlook.com

Phone Number: 852-2134-9179

*Closed on weekends, holidays, and from December 28th to January 3rd.

2.Sales Price

The prices of each product or service are listed on the purchase page within the app.

3.Additional Costs

The internet connection environment and communication fees required for using the app will be borne by the customer.

4.Payment Methods and Timing of Payment of Commodity Prices

Payment will be made through in-app purchases. The payment method and timing of payment are based on the terms and conditions set forth by companies such as Apple Inc. (iTunes Co., Ltd.) or Google LLC, which handle purchases.

5.Delivery Timing of Goods

The goods can be used immediately after the payment procedure is completed.

6.Matters Concerning Returns, etc.

Due to the nature of digital content, returns are not possible, so cancellations or refunds after purchase confirmation are not accepted.

7.Operating Environment

The operating environment necessary for using the purchased content is displayed on the app introduction page of the App Store and Google Play.

For any matters not mentioned above, if there is a request based on the items to be displayed according to the "Act on Specified Commercial Transactions," we will promptly disclose and provide them via email, etc. Please contact the respective contact points if necessary.

Unfortunately, we cannot accept inquiries by phone regarding transactions and services. We apologize for any inconvenience and kindly ask that you contact us via the inquiry form.

8.Refund Explanation

1.Which items can be refunded?

Items purchased in games or game stores are generally eligible for refunds. These items will be labeled as "refundable." Items labeled as "non-refundable" in games or stores are not eligible for refunds. Additionally, virtual currencies and other consumables labeled as "non-refundable" are not eligible for refunds. Furthermore, most purchases made within the app are not eligible for refunds. Refunds are not available for purchases made outside the game store.

For purchases labeled as "self-refundable," self-refunds can be processed online.

2.When is it possible to refund items?

All games and apps are eligible for refunds within 14 days from the date of purchase if they are labeled as "refundable" or "self-refundable." However, the playtime of the game should not exceed 2 hours. Refunds are not available for items including virtual currency and consumables labeled as "non-refundable" or for most purchases made within the app.

If a game or item violates the terms of use of the game or product, or if actions within the game are blocked, refunds for that game or item are not possible. Additionally, if the refund conditions are abused, the right to a refund may be revoked.

3.How are refunds processed?

In most cases, refunds are processed to the payment method used at the time of purchase, although refunds may not be possible for some payment methods. Other refund methods can be discussed with Doomsday Vanguard. The time it takes to process refunds varies depending on the payment method.

4.What about refunds for pre-ordered items?

Refunds for pre-ordered items or products vary depending on the period of use or release date of the product. If the playtime of the game is less than 2 hours, you can cancel the pre-order and receive a refund at any time until the release date of the product. This also applies to products in early access, beta versions, or alpha versions.

After the release date of the product, the regular refund policy applies. Refunds are possible within 14 days from the date of purchase if the item is labeled as "refundable" or "self-refundable." However, the playtime of the game should not exceed 2 hours.

What should I do if a recently purchased item is suddenly discounted? If you fully meet the above refund conditions, you can receive a full refund and immediately repurchase the item. This will not be considered abuse of the refund conditions.

If Doomsday Vanguard determines that the refund conditions have been abused, the right to a refund may be revoked. These conditions exist to ensure that all purchases are made comfortably and safely and to truly enjoy the games purchased.